Case Studies
Empowering Security Automation for a Leading Oil & Gas Company
A major oil & gas company's security team was overwhelmed by a high volume of alerts and manual response processes. We implemented a SOAR (Security Orchestration, Automation, and Response) platform that automated key workflows, slashed response times, and empowered their SOC to focus on high-priority threats.
Customer
Leading Oil & Gas Company
Project
Security Orchestration, Automation, and Response (SOAR)
Engagement Type
Deployment and Ongoing Support
The Challenge
As cyber threats continue to evolve, the customer—one of the region’s top oil & gas enterprises—faced significant challenges in managing their security operations efficiently. Among the key hurdles were:
Complex and time-consuming playbook development
Delays in phishing incident response
Lack of integrated threat intelligence enrichment
High volume of false positives and alert fatigue
Limited contextual intelligence for informed decision-making
Organizational resistance and adaptation challenges during change management
Our Solution
To address these challenges, Defa3’s Cyber Security Team recommended a robust SOAR platform designed to streamline and automate security operations. Key features included:
Continuous compliance monitoring aligned with industry regulations
Automated Phishing Email Investigation & Response to reduce analyst workload and improve speed
Endpoint Threat Containment to swiftly isolate compromised systems
Visual Playbook Builder enables flexible and scalable response workflows
Integrated Case Management to improve incident tracking and resolution
Threat Intelligence Enrichment for enhanced situational awareness
Custom Alert Triage to minimize false positives and prioritize real threats
The Engagement
The engagement began with a comprehensive initial assessment by Defa3’s security experts to understand the organization’s existing security landscape. Following this, a proof of concept (PoC) was conducted to validate the effectiveness of the proposed SOAR solution.
Upon successful validation, the platform was fully deployed into the customer’s environment. To ensure seamless adoption and ongoing success, Defa3 provided a dedicated engineer for support and optimization, guiding the organization through both technical implementation and the critical change management process.
Outcome
With the SOAR platform in place, the customer realized:
Faster incident response times, particularly for phishing attacks
Improved efficiency and reduced analyst fatigue through automation
Centralized case management for better visibility and collaboration
Enhanced decision-making powered by real-time threat intelligence
Greater agility in adapting to emerging threats and internal process changes
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Securing Cloud Environments for a Leading Financial Institution
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